Privacy Policy

Your personal information is important to us:

Hort and Agri NZ Ltd recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously.

Hort and Agri NZ Ltd & best practice privacy standards:

Hort and Agri NZ Ltd is committed to protecting your personal information. We believe that our privacy policy is both fair and represents industry best practice. Hort and Agri NZ Ltd is committed to building on the high levels of trust that it enjoys with its customers. Hort and Agri NZ Ltd will comply with any laws introduced to strengthen protections for consumers’ privacy, including the New Zealand Privacy Act 2020.

What information we collect about you:

Hort and Agri NZ Ltd will not collect or monitor any personal information about you without your consent. Only information you provide Hort and Agri NZ Ltd with directly will be collected, such as through subscribing to various products & services, or identifying yourself when requesting information to be sent to you. The only personal information we collect is what you tell us about yourself. This information is collected to enable us to communicate with you. For example, when you fill out a request form, we collect the details you enter to enable us to post information to you. When you answer questions about what you would like to see we keep this information so as to better serve you.

Hort and Agri NZ Ltd’s use of “cookies”:

Hort and Agri NZ Ltd uses “cookies” to help enhance your experience on the site. Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Most Web browsers are set to accept cookies as the default. However, if you do not wish to receive any cookies you may set your browser to refuse cookies. If you turn off cookies we cannot, for example, fill out forms automatically with details you have previously given us. The use of cookies can enhance your experience on the Hort and Agri NZ Ltd site, by remembering information that you have previously given to us. They can make it easier for you to fill out forms, shop online and can ensure that information provided to you is most relevant to your interests. Cookies can also provide us with information on how our customers use our website so that we can continually improve the design of the website. Cookies themselves do not contain personal information about you. They simply operate as a unique identifier which helps us to know what our customers find interesting and useful on our website, almost like a continuing questionnaire. Hort and Agri NZ Ltd does not store any personal information inside cookies, although the cookie may identify the user’s browser.

Using & disclosing your personal information:

Hort and Agri NZ Ltd will not use or disclose any specific information about you without your consent, unless required by law. Hort and Agri NZ Ltd and its affiliates recognise the trust you place in us when you give us personal information. Hort and Agri NZ Ltd will regularly ask you questions to get a better understanding of what products & services would help you in starting and growing your small business. We will use this aggregated information to bring you products & services which we believe will be of benefit to you and your business. We will not share information about you and your business to any other company without your explicit consent.

Information & Promotional Emails:

From time to time we will send you relevant information emails regarding products and services which you have previously registered your interest in. If you are receiving promotional information from Hort and Agri NZ Ltd and do not wish to receive this information any longer, please advise via email.

Storage & security of your details:

Hort and Agri NZ Ltd will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Any information that you provide to us will be stored on a secure server. In addition, Hort and Agri NZ Ltd’s employees and data processors are obliged to respect the confidentiality of any personal information held by Hort and Agri NZ Ltd. However, Hort and Agri NZ Ltd will not be held responsible for events arising from unauthorised access to your personal information. We encourage you to play an important role in keeping your personal information secure, by maintaining the confidentiality of any passwords and account details used on the Hort and Agri NZ Ltd website.

Changing & deleting information we keep about you:

Your trust in Hort and Agri NZ Ltd is very important to us. You have a right to request a copy of any personal information we hold about you and to ask for it to be corrected if you think it is wrong. If you would like to request your information or ask for it to be corrected, please email your request to clare@hortandagri.co.nz.

Hort and Agri NZ Ltd & links to other websites:

Hort and Agri NZ Ltd provides links to websites outside of the Hort and Agri NZ Ltd portal. These linked sites are not under the control of Hort and Agri NZ Ltd, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the privacy policies for those sites. Should you be concerned with the conduct of a site which you accessed via a link from the Hort and Agri NZ Ltd site, please help us to help you, by emailing us at clare@hortandagri.co.nz.

Complaints:

If you think that we have breached a privacy principle or interfered with your privacy in any way, please contact our privacy officer first at clare@hortandagri.co.nz.
Our privacy officer can assist you with any query or complaint you may have. We may be able to solve the matter quickly for you. If the issue cannot be resolved internally then you have the right to make a formal complaint to the Privacy Commissioner.

Further information on privacy:

If you would like to obtain further information about privacy issues in New Zealand, please visit the website of the New Zealand Privacy Commissioner. This is Hort and Agri NZ Ltd’s current New Zealand Privacy Statement. Hort and Agri NZ Ltd may at any time vary the Privacy Statement by publishing the varied Privacy Statement on the Hort and Agri NZ Ltd website.